Add Main Tenant to Live Platform

This section describes how to add the Main OVOC tenant used to manage the main Live Platform application and to grant permissions to the following tenants:

Direct Routing Service Provider tenants
Operator Connect Service Provider tenants
Compliance Recording tenants
Zoom Tenants
To add the Main OVOC tenant:
1. In the Network page, click Add > Tenant.

Graphical user interface, application

Description automatically generated

2. Configure the General details as described in the table below:

Tenant Details - General

Parameter

Description

Tenant Name

Enter the name of the Service Provider account.

Is Default

Defines the default tenant. Only one tenant can be the default.

Note: it is mandatory to configure a default tenant as its required for using the Auto Detection mechanism for adding devices automatically to One Voice Live.

License Pool Operator

This drop-down list shows all the 'tenant' operators with Admin privileges assigned to this tenant. To manage the Fixed License Pool, it  is  mandatory to select one of these 'tenant' operators from  the drop-down. After selecting a 'tenant' operator, the association cannot be removed (and they're automatically displayed under the Operators tab (see following).

Description

Enter a tenant description to facilitate effective management later.

Subnet (CIDR

Notation)

Enter the tenant's subnet mask. Must be in prefix format x.x.x.x/y. For example: 255.255.0.0/16. For any region under the tenant, subnet mask is not mandatory, but if it is configured, its subnet mask must be within the tenant's, for example, 255.255.0.0/1.

3. Click OK and then click the SNMP tab.

4. Use the following table as reference when configuring the SNMP v2 parameters.

Tenant Details – SNMP v2

Parameter

Description

SNMP Read Community

Enter an encrypted SNMP read community string. The default value for the SNMP read community string is taken from the SNMP main template.

SNMP Write Community

Enter an encrypted SNMP write community string. The default value for the SNMP write community string is taken from the SNMP main template.

Trap Community

Enter the Trap Community string to be received as part of the Notification message. The default value for the SNMP trap community string is taken from the SNMP main template.

5. Use the following table as reference when configuring the SNMP v3 parameters.

Tenant Details – SNMP v3

Parameter

Description

Security Name

Enter a name for SNMP v3. Example: OVOC User.

Security Level

From the drop-down, select one of the following:

Authentication and Privacy (default)
No Security
Authentication

Authentication Protocol

From the drop-down, select either:

SHA (default)
MDS
No Protocol

Authentication Key

Enter an Authentication Key. The default is taken from main SNMP template.

Privacy Protocol

Select one of the following:

AES 128 (default)
DES
The default is taken from main SNMP template

Privacy Key

Enter a Privacy Key. The default is taken from main SNMP template.

SNMPv2/SNMPv3 account credentials are not automatically configured so you need to manually configure identical settings in the device's Web interface (see the device's documentation for more information).

6. Click OK and then click the HTTP tab.

7. Use the following table as reference when configuring the HTTP parameters.

Tenant Details - HTTP

Parameter

Description

Device Admin User

Enter the device Web server user name. Example: Admin. Password - "Admin".

The default is taken from the main HTTP template.

Device Admin Password

Enter the Web server password. Example: Admin.

The default is taken from the main HTTP template.

Connectivity

From the drop-down, select either:

HTTP (default)
HTTPS

The default is taken from main SNMP template.

8. Click OK and then click the Operators tab.

Tenant Details- Operators

Parameter

Description

Local Authentication: Assigned Operators

From the drop-down, select an operator from the list of operators. Only operators configured as 'tenant' type operators are displayed. The list will be empty if no such operator has been configured, in which case you can click the button described next, to add a 'tenant' type operator. The parameter lets you assign an operator – or operators – to the tenant. see Adding Local System Operators (Optional) for more information about configuring 'tenant' type operators.

Operator authentication can be configured locally, in the OVOC (see "Configuring Operator Authentication Locally" in the OVOC User’s Manual).

Click the button to add a new 'tenant' type operator; the 'Tenant Operator Details' screen opens (see ). The operator is then assigned to the tenant and displayed in the drop-down list.

AD

Authentication: Group Name

Applies to 'tenant' type operators. When an operator logs in to OVOC, OVOC (before allowing the operator access) checks with the enterprise's Azure Active Directory if the User Group which the operator is associated in OVOC is compatible with the User Group defined in Azure Active Directory . If they match, then when logged in, the operator is assigned to this tenant.

Note: this parameter must be configured with the name of the Security Group that you added in Section Adding Main Tenant Operators and Assigning to Azure GroupsRegistering OVOC Application in Main Tenant.

Azure Authentication Group ID This value represents the shared tenant ID that can be used by companies affiliated with a parent corporate group.
9. Click OK and then click the License tab.

10. Use the following table as reference when configuring the License parameters.

Tenant Details – License

License Pool

Description

Devices

Enter the total number of devices that can be managed by this tenant's License Pool, i.e., CloudBond 365 devices, SBC devices, gateway devices and MSBR devices allowed by your license. The parameter only defines systems. It does not include phones.

SBC Registrations

Enter the number of SIP endpoints that can register with the SBCs allowed by your license.

SBC Sessions

Enter the number of concurrent call sessions supported by the SBCs in your deployment.

SBC Signaling

Enter the number of SBC signaling sessions supported by the SBCs in your deployment.

SBC Transcoding

Enter the number of SBC transcoding sessions supported by the SBCs in your deployment.

CB Analog Devices

Support pending. Currently unsupported.

CB PBX Users

Support pending. Currently unsupported.

CB Users

Enter the number of CloudBond 365 users per tenant. Divide the total number of CloudBond 365 users allowed by your license, by the number of tenants in your deployment. If you purchased a license for 1000 CloudBond 365 users and you have four tenants in your deployment, 250 users can be allocated to each tenant. You cannot exceed the total number of CloudBond 365 users covered by your license. It's your decision how to distribute them over tenants.

CB Voicemail Accounts

Support pending. Currently unsupported.

Voice Quality

Devices

Enter the number of SBCs, gateways and MSBRs that can be mon- itored in this tenant.

Endpoints

Enter the number of endpoints that can be monitored in this tenant.

Sessions

Enter the number of concurrent call sessions the SBCs deployed in this tenant.

Users

Enter the number of users supported by the SBC/s deployed in this tenant.

Reports

 

 

Select the number of reports to allocate to the tenant. In the example here, a total of 5 can be allocated. If 6 are chosen, the indication bar turns red alerting you that the total has been exceeded.

Endpoints Management

Endpoints

Enter the number of endpoints the Device Manager application supports for this tenant.

11. Click OK and then click the Zoom tab.

12. Select the ZOOM Enabled check box to enable onboarding of Zoom customers for this tenant.
13. Enter the Zoom carrier code.

For full setup, see Zoom SysAdmin Setup.

14. Click OK and then click the Operator Connect tab.

15. See Configuring Operator Offerings.
16. Click the App Registration tab.

17. Enter the White Label FQDN. Channels can request a CCM for white labeling including a Vanity URL and Login Page with Corporate logo.
18. Select the Enable Custom App Registration check box.
19. Configure the following parameters for the unique Channel registration:
Security Azure Hostname
Azure AD Path Type File
Azure Tenant ID
Azure Client ID
Azure Client Secret
20. Click OK; the new tenant is added.